Outsourced Insurance Processing
• Acquiring renewal terms and providing comparative quotes efficiently
• Assuring transactional accuracy and systematic invoice processing
• Archiving documents meticulously and facilitating client communications
Outsourced Claims Officer
• Delivering exceptional client service and precise claims processing
• Efficient record management and execution of administrative duties
• Meeting accuracy standards in alignment with KPIs
Outsourced Account Administrator
• Client portfolio management and novel business opportunity exploration
• Crafting and presenting formal insurance programme proposals
• Upholding high standards of client service and effective debtor management
Additional insurance roles we offshore and outsource
• Insurance Administration Support
• Senior Processing Support
• Junior Broker
• Senior Data Processor
• Admin Support New Paragraph
• Processing Support
• Account Executive
• Claims Processing Support
• Client Service Officer
Outsourcing accounting tasks
There are a variety of insurance processing tasks you can outsource, including:
• Liaising with external providers
• Entering and maintaining data
• Processing of new business
• Administration
• Claims management and lodgement
• Outbound and inbound calls/emails
• Insurance Renewals, Requoting
• Endorsements
• Cancellations
• Debtor Management
Looking for other insurance roles?
Intogreat Insurance Academy:
Elevating Insurance Outsourcing Expertise
The Intogreat Insurance Academy isn't just a training hub, it's testament to our commitment to excellence. As we navigate the world of insurance outsourcing, we ensure our team is empowered with cutting-edge knowledge and skills. From improving overall performance to spotting avenues for individual growth, we’re here to uplift every member, so they, in turn, can offer unparalleled value to our clients.
Expertise and Experience: With 70+ years of combined leadership experience in multinational industries, Intogreat offers unrivaled expertise in offshoring and outsourcing, ensuring a seamless transition and operational efficiency.
Rigorous Recruitment:
Our meticulous hiring process delivers top-tier talent tailored to your needs, with a 98.5% success rate post-probation, thanks to behavioural, experiential, and aptitude evaluations.
People & Culture Focus: We prioritise cultural alignment, offering generous employee benefits like health insurance, sick leave, and annual leave, ensuring a motivated workforce.
Advanced Infrastructure: Intogreat's state-of-the-art tools and ISO 9001:2015 certification guarantee data security and peace of mind.
Effective Communication:
Intogreat's team leaders bridge the gap between clients and offshore staff, ensuring smooth and efficient processes.
Scalability and Flexibility: Serving diverse clients in insurance, accounting, mortgage, NDIS, charities, construction, and more, Intogreat's extensive workforce adapts easily to your business needs, allowing effortless scaling.
Streamlined Operations: Intogreat's four-phase approach simplifies offshoring, encompassing seamless transition, process transformation, IT outsourcing, and expert offshore leadership.
Process Adherence: Our offshore staff rigorously follow your procedures, critical for operational success.
Client Control and Autonomy: Clients maintain control over operations, fostering alignment with business goals and efficiency.
Comprehensive Security: We prioritise quality and security, screening employees for preexisting medical conditions and criminal backgrounds, backed by ISO 27001:2013 certification.
