FOUNDATIONS / BUSINESS PREPARATION

THIS OFFERING INCLUDES:

✓ End-to-end project management of the transition

✓ Complete desktop review

✓ Dedicated project manager to run transition implementation

✓ Staff recruitment and testing

✓ Assist with developing detailed Training Plans

✓ Establish, develop, implement
staff performance metrics / KPIs

✓ Philippine cultural awareness training
for the Australian team

✓ Australian cultural awareness training
for the Manila team

✓ New Ways of Working (NWOW) training to ensure you optimize performance, engagement, and productivity of your offshore staff member

✓ Setting up a data secured IT environment offshore

OUR KEY DELIVERABLES
TO OUR CLIENTS:

• Implementation of new ways of working for
the teams

• Implementation of a new operating rhythm

• Identification of training gaps

• Provision of IT infrastructure

• Comprehensive project management
for transferring operations to offshore
and mitigate risks

• Delivery of tactical process improvements to offshore process and procedures

• Required communications and
change management

• Other identified necessary key deliverables