Operation Client Satisfaction Survey

2H 2023 Survey Results

We continue to provide high-quality offshoring and outsourcing services to help our clients improve their business productivity, customer experience, and reduce costs by >70%. Our latest Client Satisfaction Survey offers a clear illustration of those points.

Questions 1H 2021 2H 2021 1H 2022 2H 2022 1H 2023 2H 2023
Overall, how satisfied are you with Intogreat’s service? 8.9 8.8 8.7 9.1 8.7 8.5
How likely would you be to recommend Intogreat’s services to a friend or business contact? 8.7 8.7 8.9 9.1 8.9 8.6
How responsive have we been to your communications, questions or concerns? 9.3 9.2 9.1 9.1 8.9 8.8
How satisfied are you with the performance and behaviour of your staff at Intogreat? 8.9 8.9 8.8 9.2 8.6 8.7
How satisfied are you with the performance of your team leader? 9 9 9.2 9.2 9 9.1
TOTAL 8.9 8.9 8.9 9.1 8.8 8.7

We are proud of how we consistently deliver on our promise to our clients to provide an excellent service and thereby make their offshoring journey an easy, successful and empowering one.


If you want to learn more about how offshoring can improve your customer service, increase revenue, and reduce your costs by >70% while maintaining operational control of your business, talk to our experts and discover the benefits of offshoring and outsourcing with Intogreat. 

Quality Offshore Staffing

Our offshore staffing services provide highly talented, capable and experienced staff, supported by team leaders who are subject matter experts and who manage, measure and monitor your offshore staff performance, quality and productivity. This makes offshoring easier for you, as you can focus on running and growing your business. 

Share by: