About Intogreat
Dedicated to Excellence in Offshore Outsourcing
At Intogreat, we go beyond being just an outsourcing provider – we become your trusted partner in achieving business growth and operational excellence. With a dedication to innovation and precision, we craft offshore solutions tailored to your unique business needs, empowering you to focus on what matters most.
With over a decade of experience, we’ve earned the trust of businesses across Australia and beyond by delivering services that are scalable, cost-effective, and designed to drive results. Our expertise spans across operational support, process optimisation, and talent solutions, ensuring that every aspect of your business is streamlined for efficiency and productivity.
From simplifying your processes to delivering high-quality offshore talent, Intogreat is committed to helping you reduce overheads, boost productivity, and achieve sustainable growth. With us by your side, you’ll have the tools and support you need to build a high-performance workplace and take your business to the next level.
Partner with Intogreat, where innovation meets reliability, and let us help you unlock the full potential of your business.
Make your
offshore outsourcing
journey easy
With 70 years’ combined experience in hands-on, global offshoring and outsourcing, we bring unmatched expertise and innovative solutions to every partnership.
Experience the Intogreat Advantage
Quality outsourcing and offshoring for your business.
Business Preparation
People Management
Business Improvement
Our Mission
Foster a high-performance workplace that empowers our team of highly engaged and performing people to pursue greatness, transforming outcomes and leading the industry.
Our Vision
To be the best offshoring, outsourcing and consulting business globally, setting the standard for client and employee growth.
Our Purpose
We transform you from good, Intogreat. We deliver great results through our team of great people, delivering great outcomes to clients, globally.
COLLABORATION
Success is built on relationships. We believe in the power of working together, we build support and encourage teamwork across the organisation to solve complex problems.
CARE AND TRUST
Care is at the heart of what we do every day. We are eager to help, and we treat everyone with respect and empathy.
INNOVATION
We relentlessly pursue creative solutions to improve our work and our organisation. We are not content with the status quo, and we constantly strive to redefine the standard of excellence in everything we do.
ACCOUNTABILITY
We honour commitments and we are accountable for our own results. We are dedicated to our work and take full responsibility for our duties.
GREAT
Good is the enemy of GREAT! We strive to reach Greatness in everything we do. We don’t want to be just good in what we do, we set the benchmarks and our competitors are always playing catch up.
Meet the Experts Behind Success
Our Team
At the heart of our success is our dedicated team of professionals who bring global offshore expertise to the forefront. With years of experience in managing diverse offshore projects, we pride ourselves on delivering innovative solutions tailored to your business needs.
Our team combines technical proficiency, strategic thinking, and a passion for excellence to ensure seamless collaboration and outstanding results for our clients. We are committed to building strong partnerships and driving growth for businesses across industries.
Let’s work together to achieve your goals with confidence and efficiency.
Adam Conrad | CEO & Founder
Adam Conrad is the Co-Founder and CEO of Intogreat Solutions. An accountant by training, Adam holds a Bachelor of Commerce degree and is a Certified Practising Accountant (CPA). From 2003 to 2017, he built his career with leading organisations including Accenture, Deutsche Bank, and ANZ Bank, where he gained first-hand insight into how large enterprises successfully leveraged outsourcing and offshoring. During this time, he also saw the challenges and learned what truly drives success.
Belynda Oliver | General Manager Business Services
With a 30+ year career spanning banking and finance, utilities, retail, logistics, and insurance, Belynda has built a reputation for creating transformation across industries.
Belynda focusses on unlocking opportunities that benefit both clients and teams. Her breadth of expertise makes her a trusted partner with her focus on our customers, people, performance, and outcomes, helping to
Jhena Dela Cruz | General Manager for Strategy and PMO
Known for being a critical thinker with keen attention to detail, I’m dedicated to delivering exceptional customer experiences through innovation and operational excellence. Outside of work, I enjoy cooking, reading, traveling, exploring new cuisines, and spending time in nature with my beloved pets. My approach blends academic rigor, real-world results, and a genuine passion for continuous improvement.
Jovey Chua | General Manager of IT Services, Support and Operations
Jovey Chua is a seasoned IT executive with over 20 years of experience in Information Technology and Security, spanning industries such as Retail, IT Solutions, BPO, and Shared Services. He leads a high-performing IT team supporting internal operations and enhancing client IT capabilities.
Jenni Martha | Financial Controller
With over 15 years experience in financial management across various industries, including hospitality, infrastructure and other service-based industries, Jenni has a proven track record of implementing strong financial control, and continuous improvements across all finance processes.
Passionate about fostering a data-driven culture, Jenni is committed to empower the team to drive innovation and excellence.
Alana Poli | Head of Talent Acquisition
With over 20 years of experience across sectors including property services, IT, healthcare, and professional services, Alana has a proven track record in high-volume hiring, talent strategy, and workforce planning.
Her strength lies in building scalable, inclusive recruitment functions that attract and retain top talent, ensuring exceptional outcomes for both clients and candidates.
Matthew Lightfoot | Head of Client Services – Accounting & Specialist
Matt has over 10 years of experience in sales and sales management in financial services as well heading up the Account Management function at a sales and marketing agency for the last 2 years. He has a Bachelor in Business and a Postgraduate Diploma in Finance.
Kevin Dofeliz | Head of Client Services – Contact Centres
With over 12 years of experience spanning Operations, Performance, and Human Resources Management, he brings a strong focus on collaboration, execution, and results.
He leads cross-functional teams to deliver consistent, high-impact customer experiences, ensuring that daily operations align with long-term strategic goals. Kevin is passionate about driving performance and making sure the customer voice is central to every decision.
Peter Davey | Head of Client Services – Insurance & Mortgage
Pete has worked in the Australian general insurance industry since 2004, beginning his career as a motor claims consultant with RACV before transitioning into broking. Over more than 20 years, he has built broad experience and held leadership roles within global, suburban and boutique brokerages, developing a deep understanding of client and insurer relationships, as well as the challenges facing the intermediated market.
Cameron Davidson | Chief Customer & People Officer
Cameron Davidson is the Chief Customer & People Officer of Intogreat Solutions. With over 15 years of outsourcing experience, including more than a decade leading high‑performing teams in the Philippines and more than seven years driving customer success for global organizations, Cameron brings deep expertise in operational leadership, customer delivery, and people development.
Jason Ryan | Partner, Customer Success
With over 30 years of experience in financial and professional services, Jason has a proven record in building high‑performing offshore teams that enhance capability, reduce operational pressure, and support sustainable growth. His strength lies in developing trusted client partnerships and creating tailored offshore models that deliver consistency, quality, and measurable business outcomes.