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Beyond quality outsourcing and offshoring for your business.
In today's dynamic business landscape, offshore outsourcing isn't just an option for many companies — it's the best strategic decision. With Intogreat, you're not just getting an outsourcing and offshoring partner, you're gaining an ally committed to your business's success. Whether you're stepping into the realm of offshoring for the
first time or aiming to expand your existing offshore team, we bring excellence, efficiency, and innovation which is tailored to your business. Our bespoke outsourcing and offshoring services, ensure that every solution we provide becomes instrumental to your operations.
Start your offshoring journey on the right foot. We will provide you with a dedicated project manager to handle all the transition phases, thus reducing risks and setting up a strong foundation for your offshoring journey.
Optimise your offshore team's performance. Your ‘subject matter expert’ operations leaders, who are provided by us, will guide your team to ensure quality and productivity.

Boost your operational efficiency. We simplify workflows, remove bottlenecks, and apply automation for better productivity.
Keep your IT systems up to date and resolve tech issues fast. Our end-to-end IT support service offers quick remedies through an efficient ticketing system.
Unlock unparalleled cost savings without compromising on quality and productivity. With Intogreat's offshore solutions, you can reduce your business costs by up to 70%. We offer a suite of benefits that not only enhance your operational efficiency but also substantially lower your expenses. Choose us and experience the difference that only Intogreat can deliver.
Empowered Client Control:
Your Vision, Your Team,
Take the driver's seat on your offshoring journey: Handpick your team, define precise KPIs, and experience smooth onboarding managed by our dedicated implementation managers
and subject matter expert leaders.
Recruitment Excellence:
Quality and Culture Aligned
We focus on the right candidate fit and skills, ensuring that you get the top talent through our robust recruitment process aligned with your business needs and culture.
High Employee Retention:
Prioritising Employee Satisfaction
Our below-industry-average attrition rate underscores our commitment to employee satisfaction and the long-term loyalty of your staff.
Unyielding Data Protection:
Guarding Your Information
With the latest cutting-edge security protocols, you can rest assured that your business-critical data is well-protected. We are an ISO certified company: ISO 27001:2013 and ISO 9001:2015.
Brenton Ellis | Director
"Through working with Intogreat for the past four years now, I think the service that they offer is very applicable to a lot of industries. We're in financial services and it suits our business quite well. But I also think that Intogreat provide a good solution from anything in the building and construction industry, to insurance companies and real estate companies"
Glenn Thomas | Principal Insurance Broker
"Intogreat has helped streamline a lot of the HR admin and the provision of care for my Staff member that I am unable to do due to geographical limitations – allowing me to concentrate on coaching my team member to increase their knowledge and meet the needs of my business which just continues to grow. I know that I couldn’t have grown at the rate or provide the quality of service to my client’s quality if I didn’t have the assistance from my team in Manila and the support from Intogreat."
Luca Guerra | CEO and Founder Introjuce Capital Partners
"What we’ve achieved since engaging Intogreat is basically doubling our output in terms of the number of applications we could process and push out each week. We’ve been able to double that. We’ve been able to define our processes and create workflow checklists. As a result, our compliance has been sitting above 90%."
Jane Hadrill | CEO
"I would never think of employing directly – the labour laws in the Philippines are so complex, that it is a better use of my time to work on the business, not to try to understand the labour laws! The Intogreat HR team being responsible for that area not only protects us, but means that they provide valued guidance about KPIs, increments, overtime, bonus expectations etc. "
At Intogreat, we're all about efficiency and long-lasting results: a promise we deliver through our focused 4-step process. Here's how our key advantages seamlessly integrate into every phase of your offshoring or outsourcing journey:
01
Business Alignment
• Identify the challenges your business needs to address
• Secure commitment from upper management
• Set clear timelines and allocate resources
• Determine the most impactful areas for offshoring or outsourcing
02
Collaborative Assessment
• Pinpoint tasks that can be efficiently offshored, from specialised roles to administrative functions
• Partner with us to analyse your challenges and discover mutually beneficial growth opportunities
03
Tailored Implementation
• Create role-specific job descriptions and determine appropriate compensation
• Initiate the hiring process with a pilot team of 1-2 roles for performance testing
• Streamline the introduction of the new hires into your existing operations with our full support
04
Scalable Growth
• Once adapted to offshoring/outsourcing, it's time to expand your team
• Apply the model to other business units to maximise benefits across the board
• Continue to refine and grow your offshore operations with the Intogreat Advantage
Choose Intogreat for a tailored, scalable offshoring and outsourcing strategy that not only elevates your business efficiency but also offers substantial cost savings.
There is much more to Intogreat’s offshoring services than simply cost reduction. With sustainable operations, optimised processes and synergy between your offshore and onshore teams, offshoring and outsourcing can be your secret weapon to building a better business. We provide premium tailored solutions designed to solve the unique challenges of your business – helping your business increase productivity and revenue while improving the customer experience.
Scaling your business involves smart choices, one of which is selecting the right offshoring location. The Philippines has emerged as the go-to destination for growth-oriented companies, and here's why:
• Natural Empathy & Hospitality: Filipinos bring genuine care to every interaction, thus enriching client relationships.
• English Proficiency: Conduct business effortlessly in an English-speaking environment.
• Flexibility in Working Hours: Filipinos readily align with your business hours, ensuring consistent communication.
• Minimal Cultural Barriers: Shared values and easy adaptability ensure that cultural differences are never a hindrance.
• Talented Workforce: Access a pool of educated, experienced, and highly skilled professionals.
• Cost-Effective Solutions: Offshoring in the Philippines offers outstanding quality without a hefty price tag.
One similarity shared by both outsourcing and offshoring companies is the employment of highly skilled and qualified staff to fill roles within a separate business or for another client, and it is a service that can be performed anywhere in the world. These two models have their own advantages and disadvantages: Outsourcing means that work can be done locally by another company or overseas. As for offshoring, work is done by a worker employed in another country.
In relation to staffing, the offshoring model will give you an opportunity to select your own suitably qualified staff based on your job description. This workforce will be dedicated solely to your operations and will work to and follow your processes and procedures. You will also have direct control over the people you select in terms of their performance and salaries.
Outsourcing operations are broadly similar but resource is only leased to you. Staff are placed by your provider based on the qualifications and skills to perform the outsource work. The outsourcing company manage staff performance and productivity to ensure that agreed client service requirements are met.
In an outsourcing model, the provider will use their own systems, they are the experts, they will take ownership. The provider owns the processes and procedures and they deliver an output – they take the work as that is where they have expertise. An offshoring model will use whatever system, process, and procedure you have in operation, thus making set-up and transition easier.
Intogreat establishes strong connections between people, processes, administration, communications, and the client. This holistic approach ensures easy, rewarding, and seamless offshoring for our clients. Offshoring and outsourcing require more than just recruiting resources and setting up a team overseas. Our service provides end-to-end project management to seamlessly migrate your processes offshore, and dedicated leaders who are experts in their fields to oversee your offshore operations, ensuring that your offshore team performs to your expectations. Successful offshoring operations are about creating strong and collaborative connections between the head office (onshore) and your teams offshore.
• Low start-up cost
• Control over your business operations
• Speed in setting up the offshore team
• Premium process efficiency
• High flexibility
• Focus on customer experience
• Big cost savings
• Elevated capability uplift
• Over 70 years’ combined experience
The highly skilled and seasoned team at Intogreat work in partnership with clients from small- and medium-sized businesses to create and deliver optimum business solutions. We work closely with our customers to gauge their business needs and provide the best offshoring resources in a timely fashion.
Data security is one of Intogreat’s top priorities. We provide strict security protocols in our network infrastructure and operations:
• IT tools + data privacy security management by an ISO-accredited IT provider. Intogreat is also an ISO 27001:2013 certified company and has an in-house IT network and data security team.
• No mobile phones/gadgets policy within workstations.
• Paperless daily operations and remote desktop access. For example, with Citrix, Practice Protect, Ready Secure, etc.)
• Implementation of website blocking policies.
• Secured data endpoints guarded by an endpoint detection and response solutions provider.
Intogreat’s business preparation service ensures that our client’s offshore staff have access to all the necessary IT tools to perform their daily tasks efficiently. Intogreat’s management team also guarantee our clients’ data privacy by implementing data security procedures and data security risk mitigation within offshore business operations.
From primary school to university in the Philippines, students are taught English as their second language after Filipino. They are trained to understand and speak English extensively, so graduates are fluent. At Intogreat, most of our offshore staff are university graduates, which means they are proficient in English literacy and possess cognitive and communication skills. We also measure this through our rigorous recruitment process, which involves:
• A series of interviews to establish the applicant's excellence in English communication skills.
• An aptitude test to assess the logical reasoning and English proficiency of applicants.
• Client interviews of the candidates to gauge their skills and abilities.
The team at Intogreat will help you ensure and establish:
• Your processes, procedures, tools, and systems.
• SMART KPIs for your offshore staff members.
• A dedicated team manager with technical expertise to ensure productivity, constant performance reporting, and technical support for your staff.
• Implementation of measures to increase productivity.
Get the best outsourcing and offshoring service in the Philippines
AU
2/445 Warrigal Road, Moorabbin, VIC, 3189
PH
11F Felina Corporate Plaza, 5 Eastwood Ave,
Bagumbayan, Quezon City, 1100 Metro Manila
US
12100 Wilshire Boulevard, 8th Floor, Los Angeles, California 90025
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