Overview of Our Recruitment Process

All Intogreat applicants go through a rigorous recruitment process. They undergo a series of interviews and tests to ensure that we provide the best person. Our process allows you to choose your own offshore staff and virtual assistants who are likely to succeed in their roles.

Job Ads

Our recruitment team conduct advertising on different job ad and social media platforms to attract qualified applicants to our clients’ vacancies.

HR Screening

After using our sourcing process to identify highly qualified candidates, our experienced recruitment team will assess them by holding an initial interview to ascertain whether the candidate is suitable for a role as offshore staff or a virtual assistant.

Aptitude and Practical Test

We conduct aptitude and practical testing of the candidates to measure their logical reasoning, ability in Maths, and English comprehension. We also measure how they apply their skills through practical testing based on their experience. These tests help us to see how candidates might deal with the challenges of their prospective role.

Client Interview via VIdeo Call

After evaluating the candidates on their suitability for a role as offshore staff or a virtual assistant, our client will conduct the final interviews and assess the candidates based on their experience, skills and personality.

Manager Interview

Our operations manager also assesses the candidates to determine if an applicant’s skills, experience and personality meet the job’s requirements. In this stage, the manager will evaluate the interview performance of the candidate before making any recommendations to the client.

Job Offer

Once the candidate has passed the client interview, we will provide the job offer to them, based on the salary package agreed with the client.

Pre-Employment Check

We will ensure the candidate is medically fit for work, clear of any criminal or credit liability and has a clean work history without any undisclosed employment gaps.

Contract Signing

Once the candidate has passed their pre-employment checks, we will draft their employment contract and process all the requirements needed for onboarding, such as allocating IT equipment, etc.

Philippines Workforce Overview

Philippines workforce market is highly attractive for outsourcing/offshoring work. Filipino culture aligns with most European and Western cultures as the country has been colonized for more than >300 years. Aside from that, work hours are highly flexible, as staff can work in morning, afternoon and evening shifts. Here are other differences of Filipino workforce:


• High English Proficiency Index ranking number 22 worldwide by EF EPI

• There's >700k bachelor degree graduates yearly

• There's >44M Filipino skilled laborers according to Data Worldbank

• Filipinos follows follows K-12 system with 3 levels before going into college / university degree 

Hire your highly skilled outsourced staff and virtual assistants now!

Ready to find an outsourcing and offshoring solution that works for you?

  • What should I know about offshoring and outsourcing?

    One similarity shared by both outsourcing and offshoring companies is the employment of highly skilled and qualified staff to fill roles within a separate business or for another client, and it is a service that can be performed anywhere in the world. These two models have their own advantages and disadvantages: Outsourcing means that work can be done locally by another company or overseas.  As for offshoring, work is done by a worker employed in another country.


    In relation to staffing, the offshoring model will give you an opportunity to select your own suitably qualified staff based on your job description. This workforce will be dedicated solely to your operations and will work to and follow your processes and procedures. You will also have direct control over the people you select in terms of their performance and salaries. 


    Outsourcing operations are broadly similar but resource is only leased to you. Staff are placed by your provider based on the qualifications and skills to perform the outsource work. The outsourcing company manage staff performance and productivity to ensure that agreed client service requirements are met.


    In an outsourcing model, the provider will use their own systems, they are the experts, they will take ownership. The provider owns the processes and procedures and they deliver an output – they take the work as that is where they have expertise.  An offshoring model will use whatever system, process, and procedure you have in operation, thus making set-up and transition easier.

  • What marks out Intogreat from other offshoring and outsourcing companies?

    Intogreat establishes strong connections between people, processes, administration, communications, and the client. This holistic approach ensures easy, rewarding, and seamless offshoring for our clients. Offshoring and outsourcing require more than just recruiting resources and setting up a team overseas. Our service provides end-to-end project management to seamlessly migrate your processes offshore, and dedicated leaders who are experts in their fields to oversee your offshore operations, ensuring that your offshore team performs to your expectations. Successful offshoring operations are about creating strong and collaborative connections between the head office (onshore) and your teams offshore.

  • What are the benefits of offshoring and outsourcing with Intogreat?

    • Low start-up cost

    • Control over your business operations

    • Speed in setting up the offshore team

    • Premium process efficiency

    • High flexibility

    • Focus on customer experience

    • Big cost savings

    • Elevated capability uplift

    • Over 70 years’ combined experience


    The highly skilled and seasoned team at Intogreat work in partnership with clients from small- and medium-sized businesses to create and deliver optimum business solutions. We work closely with our customers to gauge their business needs and provide the best offshoring resources in a timely fashion.

  • Is your data safe offshore?

    Data security is one of Intogreat’s top priorities. We provide strict security protocols in our network infrastructure and operations:


    • IT tools + data privacy security management by an ISO-accredited IT provider. Intogreat is also an ISO 27001:2013 certified company and has an in-house IT network and data security team.

    • No mobile phones/gadgets policy within workstations.

    • Paperless daily operations and remote desktop access. For example, with Citrix, Practice Protect, Ready Secure, etc.)

    • Implementation of website blocking policies.

    • Secured data endpoints guarded by an endpoint detection and response solutions provider.


    Intogreat’s business preparation service ensures that our client’s offshore staff have access to all the necessary IT tools to perform their daily tasks efficiently. Intogreat’s management team also guarantee our clients’ data privacy by implementing data security procedures and data security risk mitigation within offshore business operations.


  • Does the Filipino workforce have good written and verbal English language communication skills?

    From primary school to university in the Philippines, students are taught English as their second language after Filipino. They are trained to understand and speak English extensively, so graduates are fluent. At Intogreat, most of our offshore staff are university graduates, which means they are proficient in English literacy and possess cognitive and communication skills. We also measure this through our rigorous recruitment process, which involves:


    • A series of interviews to establish the applicant's excellence in English communication skills.

    • An aptitude test to assess the logical reasoning and English proficiency of applicants.

    • Client interviews of the candidates to gauge their skills and abilities.

  • How will Intogreat establish my offshore team without affecting the quality and efficiency of my business?

    The team at Intogreat will help you ensure and establish:


    • Your processes, procedures, tools, and systems.

    • SMART KPIs for your offshore staff members.

    • A dedicated team manager with technical expertise to ensure productivity, constant performance reporting, and technical support for your staff.

    • Implementation of measures to increase productivity.

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