Why Remote Work Culture Matters

What is remote work culture?

People who work from home or somewhere away from a traditional office are operating in a remote work environment. They might be directly employed by a business, or staff outsourced through a third party. Remote working culture refers to how people are digitally connected within a business, how they share their experiences in that remote work environment, and how companies can work toward ensuring that employees feel included and appreciated.

Building an effective remote workplace culture



• There are strategies businesses can implement to help build a thriving remote working culture:
• Make sure your remote workers don’t get left behind when it comes to training and development.
• Ensure they feel connected by utilising video meetings and more informal familiarisation activities.
• Hold frequent one-on-ones to create a personal touch, which is crucial to building feelings of inclusiveness and belonging.
• Warm up or warm down meetings by making time for non-work-related chat.
• Keep your ear to the ground and seek employee feedback.
• Examine your company’s ethos and processes from top to toe, checking that those on hybrid or remote working plans are included at every step.
• Look at your hiring process to see whether it considers remote workers: from advertising vacancies to the interview and onboarding process.
• Resist the urge to micromanage. You’ll probably get better results from those employees in a remote work environment if you trust them.
• Use a full-service outsourcing provider, such as Intogreat. We will not only manage productivity and HR functions but will also help you establish an effective remote working culture. 

FAQs

Why is remote workplace culture important?

Put simply, happy employees perform better and remote workers who don’t feel appreciated are more likely to depart for pastures new. Ensuring your teams feel supported and valued is vital for profit, productivity, and growth, which is why remote working culture forms a crucial part of the Intogreat service. 

Flexibility for people to work to their own schedule is one of remote work’s notable benefits. However, Intogreat understands it can also have a negative impact on remote workplace culture. For instance, by making employees feel detached, wary of just dropping by virtually to say ‘Hi’ to a colleague or to ask what they watched on TV last night or where they went for dinner. These are things they wouldn’t think twice about in a traditional work environment.

Intogreat Solutions Philippines holds virtual events as part of our drive to foster a healthy remote workplace culture. We also make sure we remember our staff birthdays and work anniversaries.



All Intogreat Solutions staff receive competitive compensation and rewards such as health insurance and government mandated benefits. As soon as people join your offshore team, we make sure they are involved through our monthly engagement activities, learning and development opportunities, coaching and transparent performance evaluation, employee feedback sourcing, and an open-door policy.

There is a danger that the ‘new normal’ of the remote work environment could lead to people becoming disconnected from their colleagues, feeling unappreciated and not performing to the best of their ability. Intogreat Solutions understands these issues and runs its clients’ offshoring operations with a keen eye on remote working culture. 

Offshore teams in an Intogreat Solutions remote work environment in the Philippines have no problem with working in line with a company’s local hours. Constant communication and collaboration between the offshore staff and the onshore team is easy and seamless, so there are no worries about the offshore team’s deliverables or meeting deadlines on time.



Remote workplace culture differences are often a prominent concern in business owners’ minds when they are considering whether to outsource to a different country. With a population who understand English well, Filipinos have adapted easily to Western culture. Filipinos are industrious, purposeful, and can collaborate smoothly with onshore teams to ensure productivity and efficiency. Many Filipinos are focused on career growth and development and are consequently excellent at implementing KPIs and applying themselves to improving them.

• Intogreat promotes a healthy work-life balance, including encouragement to work within an employee’s scheduled hours, paid time off, Philippine public holidays, the possibility of flexi-time, and more.
• Intogreat actively encourages staff feedback via contact with supervisors, managers, and senior executives. There is also a regular staff engagement survey, which enables Intogreat Solutions to keep our finger on the staff pulse.
• Our Performance Management System ensures Intogreat staff are being supported in their roles; this is backed up by detailed training plans and Key Performance Indicators.
• Annual salary reviews, discretionary bonuses, and regular recognition at the quarterly Intogreat Solutions Staff Awards.
• Intogreat Solutions provides benefits that are important to our staff, such as insurance, and financial assistance and PTOs for the bereaved. Our company nurse looks after our staff’s health and wellness, and we even organise staff engagement events which focus on physical, mental, and financial health. A facilities specialist is also on hand to ensure the safety of Intogreat staff in the workplace.
• With Intogreat Solutions organising monthly staff engagement events and major functions like anniversary and year-end parties, there is often fun to be had.