Maintain the Efficiency of Your Workforce by Using a Productivity Tool

The global outsourcing, offshoring and consulting company Intogreat’s culture of innovation lies at the heart of the recent implementation of Insightful productivity software to boost the company’s team productivity management.

What is the Insightful application?

Insightful productivity software provides direct access to team members’ workflows, thus allowing effective management and remote work monitoring from anywhere, maximising employee productivity and enhancing the employee digital experience, whether they are engaged in remote or hybrid working.

What was Intogreat’s approach to using insights software?

To discover how, when and why a team does great work, Intogreat realised that understanding the underlying factors was key. Which is exactly what Insightful brought to the table: Behavioural and productivity insights that helped enhance productivity and improve efficiency across working models. Intogreat’s aim was not only to measure productivity, increase focus time, and spot trends and patterns, but also to prevent employee burnout. The Insightful application has also allowed Intogreat to segment productivity data between the office and remote working models to see where employees work best. Read more about the Intogreat Solutions approach to work-life balance here.

How does Insightful productivity software aid staff performance and improve productivity?

Through real time monitoring, in-depth workplace productivity reports and advanced capacity planning, bottlenecks have been eased, workloads balanced and workflows smoothed. Instant views of team or individual productivity, workloads, and work status in real-time via easy to grasp dashboards deliver insights into which times of the day employees are at their most productive, which enables the business to balance and optimise workflows. Since implementing Insightful productivity software, Intogreat has been able to have genuine conversations with a number of staff about their activities, which has resulted in improvements to performance and output.

Brad Cowling, head of people and culture at Intogreat Solutions, says of the Insightful software, “The automation tools and intuitive analytics mean greater workflow efficiency and less hands-on management. Because I genuinely do believe, that ultimately, nobody wants to be inefficient, nobody comes to work thinking about how they can be less effective in their role.” He adds, “With Insightful we are confident that employees will be able to work in a more informed way with actionable data insights.” Whether using remote, hybrid or in-office working models, “Insightful absolutely gives us unmatched workspace productivity and visibility into how our teams work.”

With Insightful, the client has the option of either visible or stealth mode, but Intogreat decided — as its values of trust and collaboration are always front and centre — to proceed with employee input, which brought valuable user engagement.

FREQUENTLY ASKED QUESTIONS

What drove Intogreat to use the Insightful Productivity Tool?

The growth in remote work and hybrid working models have presented particular challenges for companies in terms of workforce management, leading many businesses to investigate remote work monitoring tools. With team productivity management on the agenda, Intogreat was attracted by Insightful productivity software’s automation tools and intuitive analytics and the way they delivered greater workflow efficiency and less hands-on management. 

Intogreat Solutions Philippines has a strong focus on employee well-being, and the company gained valuable data from the Insightful application which showed where, for instance, employees were working through breaks, or doing excess overtime. The computer activity-based clock-ins and -outs, which make sure that every minute of employee work is accurately logged, have helped in better balancing workloads and removing bottlenecks. Intogreat and the staff have worked together to bring about these improvements.

As Brad Cowling says, “Our values drive who we are – from collaboration (a must to be successful in any environment) through to care and trust being at the heart of what we do every day. We hold ourselves and each other to account by honouring our commitments and being accountable for our own results. But the one that really resonates with me is our commitment to innovation at Intogreat. We are relentless in our pursuit of how we can always be looking to improve our work and ultimately the business, we don’t accept the status quo, and actively promote in everyone, the challenge of innovative thought practices.”

The Remote Workplace

This new initiative in workforce management with Insightful productivity software is another of the efforts of Intogreat Solutions Philippines in building an effective remote workplace culture.

Check out these strategies:

• Make sure your remote workers don’t get left behind when it comes to training and development.
• Ensure they feel connected by utilising video meetings and more informal familiarisation activities.
• Hold frequent one-on-ones to create a personal touch, which is crucial to building feelings of inclusiveness and belonging.
• Warm up or warm down meetings by making time for non-work-related chat.
• Keep your ear to the ground and seek employee feedback.
• Examine your company’s ethos and processes from top to toe, checking that those on hybrid or remote working plans are included at every step.
• Look at your hiring process to see whether it considers remote workers: From advertising vacancies to the interview and onboarding process.
• Resist the urge to micromanage.
• Use a full-service outsourcing provider, such as Intogreat. We will not only manage productivity and HR functions but will also help you establish an effective remote working culture.

Intogreat is one of the fast-growing outsourcing companies in the Philippines, delivering exceptional services where you are 100% in control. We not only offer management of recruitment, HR, payroll, and administration, among others — we also help you manage employee performance, productivity, and quality.

Intogreat’s founders and leaders have over 70 years’ combined experience of offshoring and outsourcing worldwide. Intogreat has a team of experienced business improvement experts who work in partnership with your business to deliver you the right solutions to improve and grow your business.

Book a Meeting

As an outsourcing company in Australia, we are committed to making your offshoring journey easy, successful, rewarding, and empowering.

KEEN TO HEAR MORE ABOUT BUSINESS OUTSOURCING IN THE PHILIPPINES?



Our outsourcing experts are ready and waiting, so schedule your consultation now.